About OCRV Center, Yorba Linda

A collision and service facility built around vehicles that do not fit anywhere else. The whole operation is organized around one constraint: length, height and weight. A general body shop is designed for a vehicle that arrives on four wheels under sixteen feet. This building is designed for one that arrives at forty five feet with a house on top of a chassis.

Practically that means 35,000 square feet under roof, door and bay dimensions that accept a Class A diesel pusher without disassembly, a paint booth long enough to refinish a coach in one piece rather than in sections, structural anchoring and measuring equipment, and lift capacity rated for loaded commercial units. It also means a parts and staging area large enough that a torn down coach can sit with its own components tagged beside it for the weeks a structural file sometimes runs.

The work splits into five broad areas. Collision and structural repair is the largest by revenue: impacts, frame and chassis correction, cap and sidewall damage, and everything that follows an accident. Paint and refinish is the second, from a single panel blend up to a full segmented coach scheme. Roof, slide and awning work is third, and it is the category owners most often arrive with. Systems work covers electrical, LP, plumbing, heating, cooling, appliances and generators. Interior work covers cabinetry, flooring, furniture, panels and full remodels.

All of it happens here. Nothing gets handed to a second facility and re invoiced, which is the arrangement most owners discover only after the repair has already gone sideways.

All years, all makes, all classes, which sounds like a slogan until you look at a Tuesday in the yard. A vintage bus restoration and a current model electric delivery van can be in adjacent bays, and both are normal work here.

• Motorhomes. Class A gas and diesel pusher, Class B, Class C and Super C, luxury coaches, off road and expedition builds, vintage units and bus conversions.
• Campers and trailers. Travel trailers, fifth wheels, toy haulers, truck campers, pop ups, teardrops, and cargo, utility and equipment trailers.
• Vans. Mercedes Sprinter in gas and diesel, RAM ProMaster, Ford Transit, Metris, camper van conversions and custom build outs.
• Commercial and fleet. Box trucks, reefer bodies, service and utility bodies, flatbeds, stake beds, tow trucks, shuttle buses and delivery fleets including electric platforms.
• Specialty. Food trucks, mobile clinics, mobile offices and other work vehicles where the body is the business.

The variety is the point rather than an accident. A shop that only sees one class of vehicle develops one set of instincts. Working across recreational, commercial and specialty bodies in the same week means a technician who repairs a laminated RV sidewall on Monday is repairing a composite box truck panel on Wednesday, and the transfer between those two problems is real.

OCRV Center operates under California Bureau of Automotive Repair license ARD00288521 and EPA registration CAL000367879. Both appear on the estimate and on the invoice, and both are verifiable against the issuing agency rather than taken on trust.

The BAR registration is what makes this a lawful automotive repair dealer in California. It carries obligations that matter to you as a customer: a written estimate before work begins, authorization required before the amount changes, the right to have replaced parts returned to you on request, and an invoice that itemizes parts and labor separately. Those are not shop policies we chose, they are statutory, and a facility operating without that registration owes you none of them.

The EPA registration governs handling and disposal of refrigerants, solvents and other regulated materials. Recreational vehicle work generates a genuinely wide range of them: air conditioning refrigerant, paint solvents and reducers, LP, coolants, sealant chemistry and battery chemistry including lithium. The $45 hazmat line on an estimate is the visible edge of that, and it is charged when the work actually involves regulated material rather than added to everything by default.

Certified handling also constrains who performs what. LP system service and leak repair is certified technician work, and structural welding is certified technician work. Neither is delegated to whoever is available on the day.

The capacity figures below are OCRV Center's own operating numbers, not industry estimates, and they are useful mainly as a scheduling reality check.

Category	Monthly volume
Repairs of all types	50 to 150
Maintenance and service visits	100 to 150
Collision files	20
Paint jobs	50 to 100

Twenty collision files a month sounds small next to the other figures until you consider what one of them is. A structural collision repair spans 5 to 800 labor hours. A file at the upper end of that occupies a bay, a technician team and a section of the parts floor for months. Volume in this category is not a measure of throughput, it is a measure of how much simultaneous complexity the building can hold.

Maintenance and service visits at 100 to 150 a month are the opposite: short, scheduled, predictable, and the category where booking ahead actually gets you a specific date. Seasonal patterns are pronounced. Winterization and de winterization cluster hard, roof reseals cluster before the first rain, and collision work spikes after holiday travel weekends.

Stating the boundary plainly saves everybody a wasted tow. This is a body, paint, structural, systems and equipment installation facility. Internal engine and drivetrain work is not performed here. Neither is state vehicle inspection or tailpipe testing.

That boundary is deliberate rather than a gap. The equipment, the technician skills and the bay time that internal drivetrain work requires would compete directly with the structural and refinish capacity this shop exists to provide. A facility that tries to be everything ends up subletting the parts it is weak at, and subletting is the exact arrangement we tell customers to avoid.

All work is performed in shop at the Yorba Linda facility. The structural equipment, the booth and the lift capacity do not travel, and a repair performed without them is a repair with a shorter life. Framed positively: what you get by bringing the vehicle here is the whole capability in one place, on one file, with one shop accountable.

Where a job falls outside the scope, we say so at the estimate stage and point you somewhere sensible. That is cheaper for you than discovering it after the vehicle is already in a bay.

Directly, with sixteen carriers, including Progressive, GEICO, State Farm, AAA SoCal, AAA Enterprises, Mercury, Allstate, American Family, Wawanesa, National General, CSAA, Foremost, Liberty Mutual, Tesla, Cincinnati and AGWS. Direct billing means the carrier pays the shop and you handle your deductible at pickup.

What direct billing does not mean is that the carrier writes the repair plan. You choose the repair facility in California, and that choice cannot be made a condition of settling your claim. Insurance billed work may be written at carrier negotiated labor rates that differ from the posted retail rates, and when that applies to your file you are told before the work starts.

A collision estimate carries no charge and insurance walk ins are welcome. Bring the rig, or bring photographs and the claim number if it will not drive. The full mechanics of supplements, betterment, total loss and the appraisal clause are covered in the insurance section, which is written by the people who file the paperwork rather than adapted from a carrier brochure.

If you would rather start with numbers, the entire posted rate card including every ballpark range is on the prices page. Publishing it is unusual in this trade and it is the clearest single statement about how this shop prefers to operate.