# Shop Statistics and Operating Numbers > Every number on this page is OCRV Center's own: a 35,000 square foot facility, 50 to 150 repairs a month, 100 to 150 maintenance visits, 20 collision files, 50 to 100 paint jobs, sixteen carriers billed directly and four published labor rates. Observations general to the trade are labeled as such rather than presented as research. Source: https://ocrv.biz/statistics/ Business: OCRV Center, 23281 La Palma Ave, Yorba Linda, CA 92887. (949) 799-3387. Serving Tustin, California. ## What are OCRV Center's own numbers? These are operating figures for this facility, not industry averages and not projections. They are useful mainly as a scheduling and capability reality check. | Measure | OCRV Center figure | Facility size | 35,000 square feet | Repairs per month | 50 to 150 | Maintenance and service visits per month | 100 to 150 | Collision files per month | 20 | Paint jobs per month | 50 to 100 | Insurance carriers billed directly | 16 | Published labor rates | 4 | Locations | 1, in Yorba Linda The collision figure is the one people misread. Twenty files a month sounds small next to 150 repairs until you look at what one file is. Structural collision work spans 5 to 800 labor hours, and a file at the upper end occupies a bay, a technician team and a section of the parts floor for months. In this category, volume measures simultaneous complexity rather than throughput. Every figure in this table is OCRV Center's own measurement of its own operations. ## What does the rate and materials structure look like in numbers? Four labor rates and four materials rules, applied identically on every estimate this shop writes. These are OCRV Center's posted figures. | Element | Figure | Body and paint labor | $210 per hour | Mechanical and electrical labor | $260 per hour | Diagnostics, scan and programming | $285 per hour | Detail labor | $95 per hour | Paint supplies | $55 per paint hour | Body supplies | $5 per body hour | Hazmat and disposal | $45 flat | Sales tax on parts and materials | 7.75 percent | Parts markup at $100 or under | 100 percent | Parts markup over $100 | 35 percent | Deposit on jobs over $2,000 | 50 percent | Additional deposit on jobs over $10,000 | 25 percent at parts arrival | Card surcharge above $1,000 | 3.5 percent Publishing this table is itself unusual, and that is the point of it. All of these figures are OCRV Center's own posted rates, reproduced in full on the [prices page](/prices/) alongside a ballpark range for every operation the shop performs. ## What does the spread of work look like? The published ballpark table on the prices page contains more than one hundred and twenty distinct operations across eighteen categories. That count is a measure of scope breadth rather than of quality, but it does say something concrete: a facility carrying that many operations in house is not subletting the difficult ones. The operations span an enormous cost range within OCRV Center's own published figures. The smallest published bands sit at $200 to $800 for faucet and fixture replacement, connector repair and mud flap installation. The largest sits at $1,000 to $150,000 for structural collision repair, with custom van build outs at $5,000 to $80,000 and interior remodels and trailer build outs both reaching $50,000. Labor hour ranges spread just as widely, from a single hour on a detector replacement to 800 hours on a major structural rebuild. That spread is the clearest single statistic about this category of work: two jobs with the same description can differ by two orders of magnitude, which is precisely why every published figure is a range and why written estimates exist. ## What patterns hold generally across this trade? The observations below are general to large vehicle repair rather than measured statistics, and they are presented that way deliberately. They reflect what this shop consistently sees, not third party research, and no citation is offered because none is being claimed. - **Water intrusion is the dominant long term failure mode** on recreational vehicles of every construction type. Most of what gets diagnosed as structural failure began as a sealant that was never inspected. - **Concealed damage is the normal case on laminated bodies,** not the exception. Teardown routinely finds damage extending well beyond the visible impact area, which is why supplements are standard on structural files. - **Calendar time is governed by approvals and parts,** not by technician availability. This is the single largest gap between what owners expect and what actually happens. - **Parts availability is the binding constraint on older units.** Recreational vehicle manufacturers discontinue components aggressively and the aftermarket behind them is thin. - **Automotive estimating platforms have no libraries for these operations,** so lines get entered manually or omitted. Omission, not bad faith, is why first estimates on recreational vehicles come in low. - **Driver assistance recalibration has become routine** on files that would have carried nothing of the kind a decade ago, as radar and camera hardware spread through van and commercial platforms. Each of those is an observation from this shop's own bays. Where a number appears anywhere on this site, it comes either from OCRV Center's operations or from the posted rate card, and nowhere else. ## Questions ### Where do these numbers come from? OCRV Center's own operations and its posted rate card. Facility size, monthly volume, collision file count, paint job count, carriers billed and every rate figure are the shop's own measurements. Anything general to the trade is labeled as an observation rather than dressed up as research with a citation. ### Why is the collision file count lower than the repair count? Because a collision file is a different unit of work. Structural collision repair spans 5 to 800 labor hours and a large one occupies a bay and a technician team for months. Twenty simultaneous files of that kind represents far more committed capacity than the raw number suggests. ### Do you publish customer satisfaction scores? No, and deliberately. Self reported satisfaction numbers are trivially easy to construct and impossible for you to verify. Public review platforms hold customer feedback where it can be read independently, and the testimonials page points there rather than reproducing selected figures. ### How many operations does the shop actually perform? More than one hundred and twenty distinct published operations across eighteen categories, from a $200 faucet replacement to a structural collision rebuild reaching $150,000. The full list with ballpark ranges and labor hours is published on the prices page rather than summarized. ## Related - [Prices and Posted Rates](https://ocrv.biz/prices/) - [About Us](https://ocrv.biz/about/) - [Case Studies](https://ocrv.biz/case-studies/) - [Our Process](https://ocrv.biz/our-process/) - [Testimonials](https://ocrv.biz/testimonials/) - [Resources](https://ocrv.biz/resources/) - [Request a Quote](https://ocrv.biz/contact/)